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Browse the guide
Getting Started
For clinic directors
For admin staff
For clinicians
Guides
1
Creating a Pluto account
Managing your account
Inviting your team
2
Adding a client
Editing a client
3
Contacts & email invites
4
Scheduling a session
5
Sending session invites
6
Running a session
7
Starting an instant session
8
Joining a session (clients)
9
In-session tools
10
After a session
FAQ
Frequently asked questions
Does my client need an account?
No. Clients join anonymously through the link or session code you share — there's no sign-up for them.
What if my client gets disconnected?
They can rejoin with the same link or code during the session, and they'll return to the waiting room for you to readmit.
Is our data stored in Australia?
Yes. Pluto's database is hosted in Australia (ap-southeast-2), with row-level security isolating each clinic's data.